I recently wrote this post on Medium which explores ways gamification can be used to meet employee needs and empower teams.
At the very least I would encourage people and teams to challenge what they inherit. More often than not, a workflow which fits well into report and has worked well for some teams is prescribed to others. Is this the best way to work ? Is this standardisation creating silos ? Is this system failing to meet employee needs? The card wall can be used as an effective coaching tool to help teams improve.
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